Conflict Management: Dealing With Challenging People

Tuesday, 27 November| 3:30 PM - 4:00 PM | Breakout Room 3

We all know someone who is challenging to deal with in the workplace. Whether it's his or her communication style or approach to problem solving, challenging people often trigger low morale, decrease productivity and even can result in retention issues. This session provides powerful techniques when dealing with challenging colleagues that can play a critical role in maintaining individual, team and organisational stability and success.

Type: Education Session


Speakers

Dawn Repoli

Dawn Repoli

VP Program Development

GBTA's WINiT Business Unit

Role: Moderator

Anja Turner

Anja Turner

Vice President, Global Marketing & Events

BCD Travel

Role: Panelist

Odete Pimenta da Silva

Odete Pimenta da Silva

Managing Director

NATM

Role: Panelist